Performance Management MCQ Quiz in हिन्दी - Objective Question with Answer for Performance Management - मुफ्त [PDF] डाउनलोड करें

Last updated on Mar 8, 2025

पाईये Performance Management उत्तर और विस्तृत समाधान के साथ MCQ प्रश्न। इन्हें मुफ्त में डाउनलोड करें Performance Management MCQ क्विज़ Pdf और अपनी आगामी परीक्षाओं जैसे बैंकिंग, SSC, रेलवे, UPSC, State PSC की तैयारी करें।

Latest Performance Management MCQ Objective Questions

Top Performance Management MCQ Objective Questions

Performance Management Question 1:

Comprehension:

Tom Co has developed a new product. The first batch of 50 units will take 750 labour hours to produce. There will be an 90% learning curve that will continue until 3,550 units have been produced. Batches after this level will each take the same amount of time as the 71st batch. The batch size will always be 50 units.

Note. The learning index for a 90% learning curve is -0.152

Ignore the time value of money.

The total time for the first 16 batches of units was 8,500 hours.

What was the actual learning rate closest to (to the nearest %)?

___________%

  1. 92%
  2. 87%
  3. 36%
  4. 67%

Answer (Detailed Solution Below)

Option 1 : 92%

Performance Management Question 1 Detailed Solution

The correct option is option 1 

Additional Information: 

Batches  Total time Average time/unit
1 750  750 
2   750 × r
4   750 × r2
8   750 × r3
16 8,500  750 × r4

8,500 = 16 × 750 r4

8,500/(16 × 750) = r4

r = 0.92 or 92%

Performance Management Question 2:

Comprehension:

Tom Co has developed a new product. The first batch of 50 units will take 750 labour hours to produce. There will be an 90% learning curve that will continue until 3,550 units have been produced. Batches after this level will each take the same amount of time as the 71st batch. The batch size will always be 50 units.

Note. The learning index for a 90% learning curve is -0.152

Ignore the time value of money.

What is the time taken for the 71st batch?

  1. 392.35 hours
  2. 330.75 hours
  3. 393.23 hours
  4. 345.65 hours

Answer (Detailed Solution Below)

Option 2 : 330.75 hours

Performance Management Question 2 Detailed Solution

The correct option is option 2

Additional Information: 

Cumulative average time per batch for the first 71 batches

y = a × b

Where y = the cumulative average time per unit to produce x units

x = the cumulative number of units

a = the time taken for the first unit of output

b = the index of learning (log LR/log2)

The cumulative average time per batch, with a learning curve of 90%, is therefore

Y = aX - 0.152

where a = the time for the first batch (750 hours) and X is the number of the batch. For the 71st batch, X = 71 .

Y = 750 × 71-0.152

= 750 × 0.5231 = 392.35

The cumulative average time per batch for the first 71 batches is 392.35 hours.

Time taken for the 71st batch

The cumulative average time per batch for the first 70 batches is

Y = 750 × 70-0.152

= 750 × 0.5243 = 393.23

  Hours
Total time for 1st 71 batches (71 × 392.35 27,856.85
Total time for 1 st 70 batches (70 × 393.23) 27,526.10
Time for the 71st batch 330.75

Performance Management Question 3:

Oscar Co

Oscar Co makes two types of Oscar computer, the Xeno (X) and the Yong (Y). X currently generates a contribution of $30 per unit and Y generates a contribution of $40 per unit. There are three main stages of production: the build stage, the program stage and the test stage. Each of these stages requires skilled labour which, due to a huge increase in demand for Oscar computers, is now in short supply. The following information is available for the two products:

 
 

Stage Xeno (X)    

Yong (Y)

 

Minutes per unit

Minutes per unit

Build ($10 per hour)

24

20

Program ($16 per hour)

16

14

Test ($12 per hour)

10

4

 

    

Oscar Co is now preparing its detailed production plans for the next quarter. During this period, it expects that the skilled labour available will be 30,000 hours (1,800,000 minutes) for the build stage, 28,000 hours (1,680,000 minutes) for the program stage and 12,000 hours (720,000 minutes) for the test stage. The maximum demand for X and Y over the three-month period is expected to be 85,000 units and 66,000 units respectively. Fixed costs are $650,000 per month.

 

Due to rapid technological change, the company holds no inventory of finished goods.

 

Required:

  1. Use linear programming to calculate the optimum number of each product which Oscar Co should make in the next quarter assuming it wishes to maximise contribution. Calculate the total profit for the quarter.    (14 marks)

  2. Calculate the amount of any slack resources arising as a result of the optimum production plan and explain the implications of these amounts for decision making within Oscar Co.    (6 marks)

(20 marks)

 

    Answer (Detailed Solution Below)

    Option :

    Performance Management Question 3 Detailed Solution

     

    (a) Optimum production plan

     

    Define the variables

     

    Let x = number of units of Xeno to be produced.

     

    Let y = number of units of Yong to be produced.

     

    Let C = contribution.

     

    State the objective function: C = 30x+ 40y

     

    Subject to the constraints:

     

    Build time: 24x + 20y ≤ 1,800,000

     

    Program time: 16x + 14y ≤ 1,680,000

     

    Test time: 10x + 4y ≤ 720,000

     

    Non-negativity constraints : x, y ≥ 0

     

    Sales constraints: x ≤ 85,000 and y ≤ 66,000

     

    Workings for drawing the graph

     

    Build time:

     

    If x = 0, y = 1,800,000/20 = 90,000

     

    If y = 0, x = 1,800,000/24 = 75,000

     

    Program time:

     

    If x = 0, y = 1,680,000/14 = 120,000

     

    If y = 0, x = 1,680,000/16 = 105,000

     

    Test time:

     

    If x = 0, y = 720,000/4 = 180,000

     

    If x = 0, y = 720,000/10 = 72,000

     

    Plot an iso-contribution line

     

    If y = 40,000, C = 40,000 × $40 = $1,600,000

     

    If C = $1,600,000 and y = 0, x = $1,600,000/$30 = 53,333.33

     

    See graph

     

    Moving the iso-contribution line out to the furthest point on the feasible region, the optimum production point is b. This is the intersection of the build time constraint and the sales constraint for y. Solving the simultaneous equations for these two constraints:

     

    y = 66,000

     

    24x + 20y = 1,800,000

     

    24x + (20 × 66,000) = 1,800,000

     

    24x + 1,320,000 = 1,800,000

     

    24x = 480,000

     

    x = 20,000

     

    C = (20,000 × $30) + (66,000 × $40) = $600,000 + $2,640,000 = $3,240,000

     

    Fixed costs = 3 × $650,000 = $1,950,000

     

    Therefore profit = $1,290,000

    qImage6830374f6bff6b800e5b5183

     

    (b) Slack resources

    Test time used = (20,000 × 10)/60 + (66,000 × 4)/60 = 7,733 hours

     

    Therefore slack hours = 12,000 − 7,733 = 4,267 hours

     

    Program time used = (20,000 × 16)/60 + (66,000 × 14)/60 = 20,733 hours

     

    Therefore slack hours = 28,000 − 20,733 = 7,267 hours

     

    The slack values for test time and program time mean that there are 4,267 and 7,267 hours of each respective department’s time unutilised under the optimum production plan. If possible, this time could be used by the organisation elsewhere or subcontracted out to another company.

     

    Performance Management Question 4:

    Raz Co 

    Raz Co manufactures sports shoes and clothing. It is a relatively small company and has a good reputation for producing high quality products. In recent months, however, there have been an increasing number of customer complaints about quality problems with Raz Co's sports shoes.

    Raz Co is profitable, but its finance director, who joined the company last year, believes there are inefficiencies in its operations and consequently it isn't as profitable as it could be.

    The finance director believes that Raz Co's budgeting system is partly to blame for this. The company currently uses an incremental approach to budgeting, but the finance director believes activity-based budgeting would be more appropriate. They are analysing the production process for sports shoes to support their suggestion, and has asked for your help in connection with this.

    Raz Co produces two different styles of sports shoe, the Deluxe and the Standard, and it has contracts to supply these to several large retail chains. Much of the production process is automated, and production occurs in batches. Similarly goods are shipped to customers in batches. Demand is relatively constant throughout the year.

    Operational data for each product is as follows:

     
     

    Deluxe

    Standard

    Monthly demand (pair of shoes)

    22,500

    24,000

    Pair of shoes produced per production machine hour

    250

    300

    Production batch size (pair of shoes)

    300

    400

    Shipment batch size (pairs of shoes)

    125

    150

     

    The production line for sports shoes has a capacity of 175 production machine hours per month after allowing for set-up time.

    In addition to the staff who work on the production line, Raz Co also employs two quality control inspectors and two shipping administrators. Each of these employees is contracted to work 150 hours per month, and their salaries are treated as overheads.

    The quality control staff inspect a sample of sports shoes from each batch produced and the standard inspection time is 2.5 hours per batch produced.

    The shipping administrators prepare the batches to be despatched to customers and arrange the paperwork for the shipments. In total, this takes 0.75 hours per batch shipped.

    Required

    (a) Explain the main principles of activity-based budgeting. (5 marks)

    (b) Calculate any spare capacity or shortage in the hours required to meet the expected monthly output for:

    • Production machine time;

    • Quality control inspectors; and

    • Shipping administrators. (8 marks)

     

    (c) Discuss the implications of your findings in (b) for Raz Co's sports shoes production process. (7 marks)

     

      Answer (Detailed Solution Below)

      Option :

      Performance Management Question 4 Detailed Solution

      (a) The aim of activity-based budgeting (ABB) is to ensure that the amount of resources available accurately reflects the activities required by an organisation's expected production and sales volumes.

      By focusing on the relationship between the level of resources available and the activities required, ABB tries to identify two key issues:

      • The resources which are under utilised (for example, because there is spare capacity, or because current processes are inefficient) and

      • The areas where the level of resources available is insufficient to meet production and sales requirements.

      Having identified these issues, ABB then requires an organisation to take action to adjust the level of resources available to match the projected production and sales requirements. ABB also aims to eliminate activities which are not value-adding. This is an important area of difference between ABB and incremental budgeting, because looking to remove activities which do not add value means ABB has an inherent focus on increasing efficiency which incremental budgeting does not have.

      Another key principle of ABB is that organisations should control the causes of costs (cost drivers), rather than the costs themselves. The logic for this is that activities drive costs. Therefore, if an organisation understands and manages the activities better, this should help it to reduce the costs resulting from those processes.

      However, this understanding is not fully exploited unless management can use it to make changes in the way the organisation goes about its business. The most significant of the cost-beneficial changes can only be made if incorporated into budgets through discussion and performance reviews.

      (b) Calculation of spare capacity/shortage

       

      Deluxe

      Standard

      Total

      Available

      Spare/ (shortage)

      Monthly demand

      22,500

      24,000

           

      Pairs produced per machine hour

      250

      300

           

      Production machine hours required

      90

      80

      170

      175

      5

      Production batch sizes

      300

      400

           

      Number of batches produced

      75

      60

           

      Quality control time per batch (hours)

      2.5

      2.5

      337.5

      300

      (37.5)

      Quality control time per month (hours)

      187.5

      150

           

      Shipment batch sizes

      125

      150

           

      Number of batches shipped

      180

      160

           

      Shipping admin time per batch (hours)

      0.75

      0.75

           

      Shipping admin time per month

      135

      120

      255

      300

      45



       

      (c) Production machine time

      The production line appears to be operating close to its current capacity, with only five production machine hours 'spare' each month.

      Having a small amount of spare capacity each month would appear to be prudent, in case there are any unexpected disruptions (for example, defects in the process which require production to be halted whilst they are fixed).

      As such, the balance between demand and capacity appears to be well-matched, with little scope to make any further efficiencies.

      Quality control inspectors

      The 'budgeted' resource requirements identify an important resource shortage in relation to quality control inspections. This is because having only two quality control inspectors does not appear sufficient to carry out the level of checks required. The resource budget suggests there is a shortage of 37.5 hours per month, equivalent to 25% of one full-time inspector's monthly hours.

      If the inspectors have to rush to try to complete inspections in less than the 2.5 hours that each should take, this is likely to mean that the inspections are not as thorough as they should be. If inspectors are rushing their inspections and consequently fail to identify sub-standard shoes, this could be a factor in the recent increase in the number of complaints.

      However, the extent of the shortage does not seem to be large enough to justify recruiting an additional inspector on a full-time basis. Therefore, the division should consider other alternatives, which could include:

      • Employing an additional inspector on a part-time basis. However, this would increase cost, which would seem to contradict the FD's desire to increase profitability.

      • Using inspectors from other parts of the business if they have any spare capacity.

      • Assessing if the checking process itself can be re-designed, to make it quicker, without compromising quality.

      Shipping administrators

      By contrast, there appears to be a significant level of spare capacity among the shipping administrators. 45 hours per month is almost one-third of one administrator's monthly hours. This level of spare capacity or idle time indicates inefficiency. If there are similar activities with spare capacity across the company, this would support the FD's belief that the company is not operating as efficiently as it could.

      However, the surplus capacity does not appear so high that the division could afford to only have one shipping administrator. It is possible one of the administrators would be prepared to work part time thereby reducing wage costs. Alternatively, it may be possible for the administrators to assist other areas of the business.

      Performance Management Question 5:

      Comprehension:

      Mark Resorts

      The managers of Mark Resorts are trying to decide on their pricing strategy for the next financial year. Occupancy levels depend on the price charged, and the managers are trying to decide between charging $180, $200 or $220 per day.

       

      The variable costs of running the hotel are uncertain, due to fluctuation in the prices of food and energy. Costs may be high, most likely or low. The management accountant has produced a profit table (payoff matrix) summarising the possible levels of contribution for each price charged:

                                                                            Client fee per day
      State of variable cost $180 $200 $220
        $ $ $
      High 1,339 1,378 1,313
      Most Likely 1,496 1,509 1,418
      Low 1,733 1,706 1,575
      The probabilities of variable cost levels occurring at the high, most likely and low levels are estimated as 0.1, 0.6 and 0.3 respectively.

      Which of the following statements regarding the use of expected values in decision making is correct ?

      1. They accurately reflect the risks associated with each decision
      2. They are more appropriate for actions that will be repeated many times
      3. They may be unreliable as the probabilities used are estimates
      4. They are used by risk neutral decision makers

      1. Only 1
      2. 1 and 3
      3. 2,3 and 4
      4. All of the above

      Answer (Detailed Solution Below)

      Option 3 : 2,3 and 4

      Performance Management Question 5 Detailed Solution

      The correct option is option 3 

      Performance Management Question 6:

      Comprehension:

      Mark Resorts

      The managers of Mark Resorts are trying to decide on their pricing strategy for the next financial year. Occupancy levels depend on the price charged, and the managers are trying to decide between charging $180, $200 or $220 per day.

       

      The variable costs of running the hotel are uncertain, due to fluctuation in the prices of food and energy. Costs may be high, most likely or low. The management accountant has produced a profit table (payoff matrix) summarising the possible levels of contribution for each price charged:

                                                                            Client fee per day
      State of variable cost $180 $200 $220
        $ $ $
      High 1,339 1,378 1,313
      Most Likely 1,496 1,509 1,418
      Low 1,733 1,706 1,575
      The probabilities of variable cost levels occurring at the high, most likely and low levels are estimated as 0.1, 0.6 and 0.3 respectively.

      The management of Mark Resorts are risk seekers.

      Which decision making technique is appropriate for risk seekers?

      1. Expected values
      2. Maximin
      3. Maximax
      4. Minimax Regret

      Answer (Detailed Solution Below)

      Option 3 : Maximax

      Performance Management Question 6 Detailed Solution

      The correct option is option 3

      Additional Information:

      Maximin is used by risk averse decision makers (people who do not like risk). Minimax regret is also used by risk averse decision makers. Expected values are used by risk neutral decision makers.

      Performance Management Question 7:

      Comprehension:

      Mark Resorts

      The managers of Mark Resorts are trying to decide on their pricing strategy for the next financial year. Occupancy levels depend on the price charged, and the managers are trying to decide between charging $180, $200 or $220 per day.

       

      The variable costs of running the hotel are uncertain, due to fluctuation in the prices of food and energy. Costs may be high, most likely or low. The management accountant has produced a profit table (payoff matrix) summarising the possible levels of contribution for each price charged:

                                                                            Client fee per day
      State of variable cost $180 $200 $220
        $ $ $
      High 1,339 1,378 1,313
      Most Likely 1,496 1,509 1,418
      Low 1,733 1,706 1,575
      The probabilities of variable cost levels occurring at the high, most likely and low levels are estimated as 0.1, 0.6 and 0.3 respectively.

      What are regrets for each fee strategy for the low level of variable costs?

                                                                                 Client fee per day

      State of variable cost $180 $200 $220
        $ $ $
      High 39 0 65
      Most Likely 13 0 91
      Low      

      1. $180 $200 $220
        394 328 262
      2. 180 $200 $220
        0 27 131
      3. 180 $200 $220
        27 0 131
      4. 180 $200 $220
        0 27 158

      Answer (Detailed Solution Below)

      Option 4 :
      180 $200 $220
      0 27 158

      Performance Management Question 7 Detailed Solution

      The correct option is option 4 

      Additional Information:

      • For the low level of variable costs, the best fee strategy would be to charge $180 as this has the highest contribution of $1,733. The regret for $180 is therefore zero.
      • The regret for the other two decisions is the difference between the contribution that they generate at the low level of variable cost and $1,733:
      • For fee strategy $200, regret is: (1,733 − 1,706) = 27
      • For fee strategy $220 regret is (1,733 − 1,575) = 158

      Performance Management Question 8:

      Comprehension:

      Mark Resorts

      The managers of Mark Resorts are trying to decide on their pricing strategy for the next financial year. Occupancy levels depend on the price charged, and the managers are trying to decide between charging $180, $200 or $220 per day.

       

      The variable costs of running the hotel are uncertain, due to fluctuation in the prices of food and energy. Costs may be high, most likely or low. The management accountant has produced a profit table (payoff matrix) summarising the possible levels of contribution for each price charged:

                                                                            Client fee per day
      State of variable cost $180 $200 $220
        $ $ $
      High 1,339 1,378 1,313
      Most Likely 1,496 1,509 1,418
      Low 1,733 1,706 1,575
      The probabilities of variable cost levels occurring at the high, most likely and low levels are estimated as 0.1, 0.6 and 0.3 respectively.

      What are the expected values of contribution for each fee strategy?

      1.  
        $180 $200 $220
        1,496 1,509 1,418
      2. $180 $200 $220
        1,551 1,555 1,455
      3. $180 $200 $220
        1,522 1,531 1,435
      4. $180 $200 $220
        1,473 1,489 1,402

      Answer (Detailed Solution Below)

      Option 2 :
      $180 $200 $220
      1,551 1,555 1,455

      Performance Management Question 8 Detailed Solution

      The correct option is option 2 

      Additional Information:

      • Expected value for each fee strategy is calculated by multiplying each potential outcome by its probability and summing these:
      • $180: (1,339 × 0.1) + (1,496 × 0.6) + (1,733 × 0.3) = $1,551
      • $200: (1,378 × 0.1) + (1,509 × 0.6) + (1,706 × 0.3) = $1,555
      • $220: (1,313 × 0.1) + (1,418 × 0.6) + (1,575 × 0.3) = $1,455

      Performance Management Question 9:

      Comprehension:

      Mark Resorts

      The managers of Mark Resorts are trying to decide on their pricing strategy for the next financial year. Occupancy levels depend on the price charged, and the managers are trying to decide between charging $180, $200 or $220 per day.

       

      The variable costs of running the hotel are uncertain, due to fluctuation in the prices of food and energy. Costs may be high, most likely or low. The management accountant has produced a profit table (payoff matrix) summarising the possible levels of contribution for each price charged:

                                                                            Client fee per day
      State of variable cost $180 $200 $220
        $ $ $
      High 1,339 1,378 1,313
      Most Likely 1,496 1,509 1,418
      Low 1,733 1,706 1,575
      The probabilities of variable cost levels occurring at the high, most likely and low levels are estimated as 0.1, 0.6 and 0.3 respectively.

      Match the fee that should be chosen using the maximax and maximin decision rules.

      1. Maximax 
      2. Maximin

      1. 1-$180, 2-$220
      2. 1-$180, 2-$200
      3. 1-$200, 2-$220
      4. 1-$220, 2-$220

      Answer (Detailed Solution Below)

      Option 2 : 1-$180, 2-$200

      Performance Management Question 9 Detailed Solution

      The correct option is option 2

      Additional Information:

      • A fee of $180 gives the highest potential return, so would be chosen under maximax. The minimum returns for each fees strategy are: $1,339 for $180, $1,378 for $200 and $1,313 for $220. A fee of $200 therefore has the highest minimum return, so would be chosen under maximin.

      Performance Management Question 10:

      Comprehension:

      The Mega bread makers(MBM) makes a range of breads for sale direct to the public. The production process begins with workers weighing out ingredients on electronic scales and then placing them in a machine for mixing. A worker then manually removes the mix from the machine and shapes it into loaves by hand, after which the bread is then placed into the oven for baking.

       

      All baked loaves are then inspected by MBM’s quality inspector before they are packaged up and made ready for sale. Any loaves which fail the inspection are donated to charity.

       

      The standard cost card for MBM’s Mixed Bloomer, one of its most popular loaves is as follows:

            $
      White flour 450 grams at $1.8 per kg 0.81
      Wholegrain flour 150 grams at $2.20 per kg 0.33
      Yeast 10 grams at $20 per kg 0.20
        610 grams 1.34

      Budgeted production of Mixed Bloomers was 1,000 units for the quarter, although actual production was only 950 units. The total actual quantities used and their actual costs were:

        Kg $ per Kg
      White flour 408.5 1.90
      Wholegrain flour 152.0 2.10
      Yeast 10.0 20.00
      Total 570.5  

      MBM budgeted to sell 1,000 loaves at a budgeted selling price of $2 per unit. Actual sales volume in the quarter was 950 units and the actual sales price achieved was $1.80 per loaf. This was because a competitor launched a similar loaf at the same time. MBM had been unaware that this was going to happen when it prepared its budget and, had it known this, it would have revised its expected selling price to $1.70 per unit, which was the price of the competitor’s product.

      What is the sales price planning variance

      1. $285 Adverse
      2. $285 Favourable
      3. $95 Favourable
      4. $95 Adverse

      Answer (Detailed Solution Below)

      Option 1 : $285 Adverse

      Performance Management Question 10 Detailed Solution

      The correct option is option 1

      Additional Information:

      • Planning variance = ($1.70 − $2) × 950 = $285 Adverse
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